- This Refund, Return, Cancellation Policy (“Policy”) governs the cancellation, refund and return of Goods that are purchased by you (“Buyer”, “you” “your”) on myprecisedna.com or any other internet domain property of Synapse Sdn Bhd (“Synapse”, “we”, “us”) or its Affiliates where the Goods are listed for purchase. This Policy also governs the payment and delivery of the Goods that you have purchased on the Website.
“Affiliates” shall mean any entities which are members of Synapse Sdn Bhd group of companies whether or not directly or indirectly controlled by us.
“DNA sample” shall mean any bodily sample, including but not limited to saliva, collected for the purpose of the DNA kits purchased by the Buyer.
“Goods” shall mean the DNA kits and/or any other items listed for sale on the Website.
“Website” shall mean www.myprecisedna.com or any other internet domain property of Synapse Sdn Bhd or its Affiliates.